FAQs

Where are you located?

I am a home based bakery located in Chula Vista, CA.

Do you ship your cookies?

I do not. CFOs (Cottage Food Operations) are limited to local transactions. This means transactions within the state of California must be made in person and delivered to the consumer or picked up by the consumer from the CFO. CFOs may not deliver any product through US mail, UPS, or FedEX or any other third-party delivery system. CFOs may advertise and accept payments via the internet or phone.

How do I place an order?

For custom orders please use the “Custom order request” form found on the home page. Once I receive your request, I will follow up with you within 48 hours. Once contact is made you then will have 48 hours to reply with a deposit or payment in full. Please note, all requests are subject to availability and are not confirmed until an invoice is sent and a deposit is received.

Do you offer vegan/gluten free/sugar free/dairy free etc cookies?

At this time I do not. Perhaps in the future as the business expands. My kitchen is not nut or gluten free.

How much time is needed to place a custom order?

It’s never too early to secure your order! Depending on the time of year I can be booked out 1-2 months in advance. Holidays are always busy times and I am very limited in my availability for custom orders. I request at least two weeks lead time to ensure proper planning for your order. On occasion if availability allows an exception can be made.